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Privacy Policy

Effective Date: August 8, 2025

AmplifyAM (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us through our website, services, and communications.

We operate primarily in Southern California, but our services may be available to customers outside of California.

1. Information We Collect

We may collect the following types of information when you interact with us:

  • Personal Information: Name, email address, phone number, mailing/billing address, company name, job title.
  • Project Details: Information about your 3D printing, scanning, CAD design, or other fabrication needs, including uploaded files and specifications.
  • Payment Information: Billing details required to process your payments (processed through third-party providers — see Section 8).
  • Technical Information: IP address, browser type, device type, and usage data collected automatically when you visit our website.

2. How We Use Your Information

We use the information we collect to:

  • Provide and deliver our services.
  • Respond to your inquiries and requests.
  • Process transactions and send related communications.
  • Store project files and collaborate with you and our contractors.
  • Improve our website, services, and customer experience.
  • Send updates, marketing communications, and promotional offers (if you have opted in).
  • Comply with legal obligations.

3. File Uploads and Confidentiality

Any files you upload for quotes, printing, scanning, or design work remain your property. We will not share your files outside of AmplifyAM and our trusted contractors without your permission, unless required by law.

File storage policy:

  • Files stored on our website server are retained for up to 30 days.
  • Once a project begins, files may be stored on secure third-party services such as Google Drive, iCloud Drive, or Dropbox for collaboration with our team and contractors, and will be retained for up to 90 days after project completion.

4. How We Share Your Information

We do not sell or rent your personal information. We may share information with:

  • Service Providers & Contractors: Payment processors, hosting providers, analytics tools, and fabrication partners who help operate our business.
  • Legal & Safety: When required by law or to respond to lawful requests by public authorities.

5. Data Retention

We retain personal and project-related information only as long as necessary to fulfill the purposes described in this policy or as required by law. See Section 3 for file-specific retention timelines.

6. Security

We take reasonable administrative, technical, and physical measures to protect your information against unauthorized access, disclosure, alteration, and destruction. However, no method of transmission or storage is 100% secure.

7. Your California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including the right to:

  • Know the categories of personal information we collect, use, and disclose.
  • Request access to and deletion of your personal information, subject to legal exceptions.
  • Not be discriminated against for exercising your privacy rights.

We do not sell your personal information. To submit a CCPA request, contact us at info@amplifyam.xyz. We may need to verify your identity before fulfilling certain requests.

8. Payment Processing

Payments are processed securely by third-party providers: Stripe and Wave. These providers collect and process your payment information. We do not store full payment card details on our servers. Please review Stripe and Wave’s privacy practices for more information.

9. Marketing Communications

By submitting your email address, you agree to receive direct digital communications from AmplifyAM. If you opt into our newsletter, we may send periodic updates, promotions, and company news. You can opt out at any time by clicking “unsubscribe” in our emails or emailing info@amplifyam.xyz. We honor opt-out requests promptly.

11. Children’s Privacy

Our services are not directed to individuals under 13, and we do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised Effective Date. Your continued use of our website or services after changes become effective means you acknowledge the updated policy.

13. Contact Us

If you have questions or requests related to this Privacy Policy, please contact:

Email: info@amplifyam.xyz
Phone: 657-461-1165